Monthly Archives: December 2015

Tact and Self-Service Machines

ms_self-service-checkout2

Have you noticed that when inserting notes into self-service machines, or cheques into bank self-deposit kiosks, you have to be very tactile? You have to be much more gentle, and particular, than when engaging with a person, otherwise you ‘upset’ the machine and it rejects the note/cheque. In fact, often, the machines require such a specific handling or ‘touch’ that they are paired with a practiced member of staff who knows just-what-they-need, in order to work… I am hereby trying to show, rather than simply tell, how absolutely absurd this situation is – if the AI takeover begins with self-service machines, it will yield a memorably anxious revolution.


What is a ‘behavioural disorder’?

‘The number of attendances of children at A&E with psychiatric conditions is up 8% to 18,673 in 2014-15, compared with 17,278 last year. That is double the 9,328 total of 2010-11. The number then going on to hospital wards has also risen: last year there were 12,309 admissions of under-18s in which the primary diagnosis was “mental and behavioural disorders”, against 12,126 the previous year’

http://www.theguardian.com/uk-news/2015/dec/26/child-mental-health-accident-and-emergency-nhs

Is it right to describe a psychiatric condition in a person aged under eighteen, as a ‘behavioural disorder’?